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Hyundai

Official notice

28 Apr 2017

Last checked

28 Apr 2017

Medium riskHealth Canada

An official Health Canada notice concerns Hyundai. On certain vehicles equipped with a 7-Speed Dual-Clutch Transmission (DCT), in higher ambient temperatures, the transmission clutch could have delayed engagement when accelerating from a stop. If the accelerator pedal is steadily depressed for approximately 1.5 to 2 seconds, the vehicle will begin to accelerate and normal driving is resumed. However, if the accelerator pedal is repeatedly cycled, the vehicle will not accelerate. A loss of motive power may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Transmission Control Module. Published 2017-04-28.

What to do now

Please see corrective actions section below

Recall number

68673

Official notice

2017-04-28

The hazard

On certain vehicles equipped with a 7-Speed Dual-Clutch Transmission (DCT), in higher ambient temperatures, the transmission clutch could have delayed engagement when accelerating from a stop. If the accelerator pedal is steadily depressed for approximately 1.5 to 2 seconds, the vehicle will begin to accelerate and normal driving is resumed. However, if the accelerator pedal is repeatedly cycled, the vehicle will not accelerate. A loss of motive power may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Transmission Control Module.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

68673

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Affected products

Product 1

Year: 2016, Make: HYUNDAI, Model: TUCSON

Risk / hazard

On certain vehicles equipped with a 7-Speed Dual-Clutch Transmission (DCT), in higher ambient temperatures, the transmission clutch could have delayed engagement when accelerating from a stop. If the accelerator pedal is steadily depressed for approximately 1.5 to 2 seconds, the vehicle will begin to accelerate and normal driving is resumed. However, if the accelerator pedal is repeatedly cycled, the vehicle will not accelerate. A loss of motive power may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Transmission Control Module.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Hyundai.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

68673

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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