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Highland Ridge RV - Jayco

Official notice

7 Nov 2016

Last checked

7 Nov 2016

Medium riskHealth Canada

An official Health Canada notice concerns Highland Ridge RV - Jayco. On certain travel trailers, the safety chains on the A frame may be an incorrect size. The units require safety chains rated for 16,200 lbs, but were incorrectly outfitted with safety chains rated for 11,700 lbs. This could possibly result in the weight of the travel trailer breaking the weaker chains, which could allow the trailer to separate from the towing vehicle, possibly striking another vehicle, a stationary object, or a bystander, causing injury and/or property damage. Correction: Dealers will remove the incorrect safety chains and replace them with the correct 16,200 lbs safety chains. Published 2016-11-07.

What to do now

Please see corrective actions section below

Recall number

69010

Official notice

2016-11-07

The hazard

On certain travel trailers, the safety chains on the A frame may be an incorrect size. The units require safety chains rated for 16,200 lbs, but were incorrectly outfitted with safety chains rated for 11,700 lbs. This could possibly result in the weight of the travel trailer breaking the weaker chains, which could allow the trailer to separate from the towing vehicle, possibly striking another vehicle, a stationary object, or a bystander, causing injury and/or property damage. Correction: Dealers will remove the incorrect safety chains and replace them with the correct 16,200 lbs safety chains.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

69010

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Affected products

Product 1

Year: 2012, Make: HIGHLAND RIDGE RV, Model: JOURNEYER

Product 2

Year: 2013, Make: HIGHLAND RIDGE RV, Model: JOURNEYER

Product 3

Year: 2014, Make: HIGHLAND RIDGE RV, Model: JOURNEYER

Product 4

Year: 2015, Make: HIGHLAND RIDGE RV, Model: JOURNEYER

Risk / hazard

On certain travel trailers, the safety chains on the A frame may be an incorrect size. The units require safety chains rated for 16,200 lbs, but were incorrectly outfitted with safety chains rated for 11,700 lbs. This could possibly result in the weight of the travel trailer breaking the weaker chains, which could allow the trailer to separate from the towing vehicle, possibly striking another vehicle, a stationary object, or a bystander, causing injury and/or property damage. Correction: Dealers will remove the incorrect safety chains and replace them with the correct 16,200 lbs safety chains.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Highland Ridge RV, Jayco.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

69010

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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