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Heartmate touch communication system
Official notice
5 Nov 2021
Last checked
5 Nov 2021
An official Health Canada notice concerns Heartmate touch communication system. Abbott has initiated customer communication following receipt of complaints of the Heartmate touch communication system ('Heartmate Touch') application ('APP') unexpectedly closing or failing to open, which will require the medical facility to have in addition at least one system monitor II. The Heartmate Touch is part of the Heartmate 3 and Heartmate II IVAS and is used in the medical facility for patient monitoring and system programming. There have been no reports of patient injury associated with these complaints. Recall date: 2021-10-25 Published 2021-11-05.
What to do now
Contact the manufacturer if you require additional information.
Recall number
63555
Official notice
2021-11-05
The hazard
The hazard
Abbott has initiated customer communication following receipt of complaints of the Heartmate touch communication system ('Heartmate Touch') application ('APP') unexpectedly closing or failing to open, which will require the medical facility to have in addition at least one system monitor II. The Heartmate Touch is part of the Heartmate 3 and Heartmate II IVAS and is used in the medical facility for patient monitoring and system programming. There have been no reports of patient injury associated with these complaints. Recall date: 2021-10-25
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Thoratec, Heartmate Touch Communication System.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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