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Harley-davidson

Official notice

31 Oct 2023

Last checked

31 Oct 2023

Critical riskHealth Canada

An official Health Canada notice concerns Harley-davidson. Issue: This recall is for rear shock absorber kits that were installed before delivery or sold as a dealer accessory. On certain motorcycles, the screw that attaches the rear shock absorber adjuster could break. If this happens, the shock absorber adjuster could move and damage the rear tire. This could lead to a sudden loss of air pressure and a tire failure. Note: This recall affects the following parts: • profile low rear suspension, part number 54000134 • tall rear shock, part number 54000294 Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Harley-Davidson will notify registered owners by mail and advise you to take your motorcycle to a dealership to replace the rear shock adjuster screw. If you have purchased one of these accessory parts, you can contact Harley-Davidson or a local dealer to determine if your shock absorber kit is affected by this recall. Published 2023-10-31.

What to do now

Please see corrective actions section below

Recall number

74257

Official notice

2023-10-31

The hazard

Issue: This recall is for rear shock absorber kits that were installed before delivery or sold as a dealer accessory. On certain motorcycles, the screw that attaches the rear shock absorber adjuster could break. If this happens, the shock absorber adjuster could move and damage the rear tire. This could lead to a sudden loss of air pressure and a tire failure. Note: This recall affects the following parts: • profile low rear suspension, part number 54000134 • tall rear shock, part number 54000294 Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Harley-Davidson will notify registered owners by mail and advise you to take your motorcycle to a dealership to replace the rear shock adjuster screw. If you have purchased one of these accessory parts, you can contact Harley-Davidson or a local dealer to determine if your shock absorber kit is affected by this recall.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

74257

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Affected products

Product 1

Year: 2018, Make: HARLEY-DAVIDSON, Model: SOFTAIL SLIM

Product 2

Year: 2018, Make: HARLEY-DAVIDSON, Model: SOFTAIL STREET BOB

Product 3

Year: 2018, Make: HARLEY-DAVIDSON, Model: SOFTAIL SPORT GLIDE

Product 4

Year: 2018, Make: HARLEY-DAVIDSON, Model: SOFTAIL LOW RIDER

Product 5

Year: 2018, Make: HARLEY-DAVIDSON, Model: SOFTAIL BREAKOUT

Product 6

Year: 2018, Make: HARLEY-DAVIDSON, Model: SOFTAIL DELUXE

Product 7

Year: 2018, Make: HARLEY-DAVIDSON, Model: HERITAGE CLASSIC

Product 8

Year: 2019, Make: HARLEY-DAVIDSON, Model: HERITAGE CLASSIC

Product 9

Year: 2019, Make: HARLEY-DAVIDSON, Model: SOFTAIL LOW RIDER

Product 10

Year: 2019, Make: HARLEY-DAVIDSON, Model: SOFTAIL BREAKOUT

Product 11

Year: 2019, Make: HARLEY-DAVIDSON, Model: SOFTAIL STREET BOB

Product 12

Year: 2019, Make: HARLEY-DAVIDSON, Model: SOFTAIL SPORT GLIDE

Product 13

Year: 2019, Make: HARLEY-DAVIDSON, Model: SOFTAIL DELUXE

Product 14

Year: 2019, Make: HARLEY-DAVIDSON, Model: SOFTAIL SLIM

Product 15

Year: 2019, Make: HARLEY-DAVIDSON, Model: FXDR 114

Product 16

Year: 2020, Make: HARLEY-DAVIDSON, Model: SOFTAIL LOW RIDER

Product 17

Year: 2020, Make: HARLEY-DAVIDSON, Model: SOFTAIL SPORT GLIDE

Product 18

Year: 2020, Make: HARLEY-DAVIDSON, Model: SOFTAIL DELUXE

Product 19

Year: 2020, Make: HARLEY-DAVIDSON, Model: SOFTAIL SLIM

Product 20

Year: 2020, Make: HARLEY-DAVIDSON, Model: SOFTAIL STANDARD

Product 21

Year: 2020, Make: HARLEY-DAVIDSON, Model: HERITAGE CLASSIC

Product 22

Year: 2020, Make: HARLEY-DAVIDSON, Model: FXDR 114

Product 23

Year: 2020, Make: HARLEY-DAVIDSON, Model: SOFTAIL BREAKOUT

Product 24

Year: 2020, Make: HARLEY-DAVIDSON, Model: SOFTAIL STREET BOB

Product 25

Year: 2021, Make: HARLEY-DAVIDSON, Model: SOFTAIL LOW RIDER

Product 26

Year: 2021, Make: HARLEY-DAVIDSON, Model: HERITAGE CLASSIC

Product 27

Year: 2021, Make: HARLEY-DAVIDSON, Model: SOFTAIL STANDARD

Product 28

Year: 2021, Make: HARLEY-DAVIDSON, Model: SOFTAIL SLIM

Product 29

Year: 2021, Make: HARLEY-DAVIDSON, Model: SOFTAIL SPORT GLIDE

Product 30

Year: 2021, Make: HARLEY-DAVIDSON, Model: SOFTAIL STREET BOB

Product 31

Year: 2022, Make: HARLEY-DAVIDSON, Model: SOFTAIL STREET BOB

Product 32

Year: 2022, Make: HARLEY-DAVIDSON, Model: SOFTAIL STANDARD

Product 33

Year: 2022, Make: HARLEY-DAVIDSON, Model: SOFTAIL LOW RIDER

Product 34

Year: 2022, Make: HARLEY-DAVIDSON, Model: HERITAGE CLASSIC

Product 35

Year: 2023, Make: HARLEY-DAVIDSON, Model: HERITAGE CLASSIC

Product 36

Year: 2023, Make: HARLEY-DAVIDSON, Model: SOFTAIL BREAKOUT

Product 37

Year: 2023, Make: HARLEY-DAVIDSON, Model: SOFTAIL STREET BOB

Product 38

Year: 2023, Make: HARLEY-DAVIDSON, Model: SOFTAIL STANDARD

Risk / hazard

Issue: This recall is for rear shock absorber kits that were installed before delivery or sold as a dealer accessory. On certain motorcycles, the screw that attaches the rear shock absorber adjuster could break. If this happens, the shock absorber adjuster could move and damage the rear tire. This could lead to a sudden loss of air pressure and a tire failure. Note: This recall affects the following parts: • profile low rear suspension, part number 54000134 • tall rear shock, part number 54000294 Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Harley-Davidson will notify registered owners by mail and advise you to take your motorcycle to a dealership to replace the rear shock adjuster screw. If you have purchased one of these accessory parts, you can contact Harley-Davidson or a local dealer to determine if your shock absorber kit is affected by this recall.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Harley-davidson.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

critical

Recall details

Recall number

74257

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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