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GMC - General motors
Official notice
4 Nov 2016
Last checked
4 Nov 2016
An official Health Canada notice concerns GMC - General motors. On certain vehicles equipped with a power liftgate system, the gas-filled struts (which help to raise and support the liftgate) may prematurely wear. These vehicles have a Prop Rod Recovery system intended to accomplish a controlled, slow return of the liftgate to the closed position if the liftgate’s gas struts are no longer capable of supporting the weight of the liftgate. The vehicle would provide audible warnings and flash the tail lamps to indicate there is a problem. However, the liftgate’s Prop Rod Recovery system software may be unable to detect/stop a liftgate with prematurely worn gas struts from falling too quickly after the liftgate is opened. This could allow the liftgate to drop suddenly, placing anyone beneath or near the gate at risk of injury. Correction: Dealers will reprogram the power liftgate actuator motor ECU with a new software and will verify power liftgate operation following the reprogram. Published 2016-11-04.
What to do now
Please see corrective actions section below
Recall number
69419
Official notice
2016-11-04
The hazard
The hazard
On certain vehicles equipped with a power liftgate system, the gas-filled struts (which help to raise and support the liftgate) may prematurely wear. These vehicles have a Prop Rod Recovery system intended to accomplish a controlled, slow return of the liftgate to the closed position if the liftgate’s gas struts are no longer capable of supporting the weight of the liftgate. The vehicle would provide audible warnings and flash the tail lamps to indicate there is a problem. However, the liftgate’s Prop Rod Recovery system software may be unable to detect/stop a liftgate with prematurely worn gas struts from falling too quickly after the liftgate is opened. This could allow the liftgate to drop suddenly, placing anyone beneath or near the gate at risk of injury. Correction: Dealers will reprogram the power liftgate actuator motor ECU with a new software and will verify power liftgate operation following the reprogram.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: GMC, Saturn, Buick, Chevrolet, General Motors.
Source & status
Source & status
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App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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