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GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters Hoverboards
Official notice
25 Nov 2021
Last checked
25 Nov 2021
An official Health Canada notice concerns GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters Hoverboards. GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters/Hoverboards recalled due to fire hazard Published 2021-11-25.
What to do now
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack. Note: Due to the extraordinary circumstances surrounding COVID-19, there may be some delays receiving the replacement battery packs. Consumers can contact Razor USA LLC toll-free at 1-866-467-2967 from 8 a. M. To 5 p. M. PT Monday through Friday, or online at company's website. For more information, consumers may contact Health Canada Consumer Product Safety at cps-spc@hc-sc. Gc. Ca. Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Recall number
63644
Official notice
2021-11-25
The hazard
The hazard
GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters/Hoverboards recalled due to fire hazard
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Manufacturer
Phone
Brand: Glw Battery Packs Used In Hovertax 2.0 Self-balancing Scooters Hoverboards.
Source & status
Source & status
Source
Tier
Category
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Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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