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Genesis - Hyundai

Official notice

9 Aug 2024

Last checked

9 Aug 2024

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Genesis - Hyundai. Issue: Under certain conditions, a software problem could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Genesis advises you to limit the reverse speed to below 10 km/h until the recall repairs are completed. Genesis will notify owners in writing and advise you to take your vehicle to a dealership to update the rearview camera system software. Published 2024-08-09.

What to do now

Please see corrective actions section below

Recall number

76102

Official notice

2024-08-09

The hazard

Issue: Under certain conditions, a software problem could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Genesis advises you to limit the reverse speed to below 10 km/h until the recall repairs are completed. Genesis will notify owners in writing and advise you to take your vehicle to a dealership to update the rearview camera system software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

76102

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Affected products

Product 1

Year: 2023, Make: GENESIS, Model: GV60

Product 2

Year: 2024, Make: GENESIS, Model: GV60

Product 3

Year: 2025, Make: GENESIS, Model: GV80

Risk / hazard

Issue: Under certain conditions, a software problem could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Genesis advises you to limit the reverse speed to below 10 km/h until the recall repairs are completed. Genesis will notify owners in writing and advise you to take your vehicle to a dealership to update the rearview camera system software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Genesis, Hyundai.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

76102

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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