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Freightliner - Daimler truck north america

Official notice

1 Aug 2017

Last checked

1 Aug 2017

Medium riskHealth Canada

An official Health Canada notice concerns Freightliner - Daimler truck north america. On certain vehicles outfitted with a dual display instrument cluster option that have the right hand display installed by Fontaine Modification, there could be hardware and software incompatibilities between the two displays. This may result in the the left hand display of the dash cluster to become unresponsive, which could cause a loss of turn signal function. As a result, drivers may not be able to clearly signal their intentions to turn and/or change lanes, which could increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks North America service facilities will replace the left hand dash cluster with a new cluster that is compatible with the right hand cluster installed by Fontaine Modification. Published 2017-08-01.

What to do now

Please see corrective actions section below

Recall number

68425

Official notice

2017-08-01

The hazard

On certain vehicles outfitted with a dual display instrument cluster option that have the right hand display installed by Fontaine Modification, there could be hardware and software incompatibilities between the two displays. This may result in the the left hand display of the dash cluster to become unresponsive, which could cause a loss of turn signal function. As a result, drivers may not be able to clearly signal their intentions to turn and/or change lanes, which could increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks North America service facilities will replace the left hand dash cluster with a new cluster that is compatible with the right hand cluster installed by Fontaine Modification.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

68425

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Affected products

Product 1

Year: 2016, Make: FREIGHTLINER, Model: BUSINESS CLASS M2

Product 2

Year: 2017, Make: FREIGHTLINER, Model: BUSINESS CLASS M2

Risk / hazard

On certain vehicles outfitted with a dual display instrument cluster option that have the right hand display installed by Fontaine Modification, there could be hardware and software incompatibilities between the two displays. This may result in the the left hand display of the dash cluster to become unresponsive, which could cause a loss of turn signal function. As a result, drivers may not be able to clearly signal their intentions to turn and/or change lanes, which could increase the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks North America service facilities will replace the left hand dash cluster with a new cluster that is compatible with the right hand cluster installed by Fontaine Modification.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Freightliner, Daimler Truck North.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

68425

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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