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Epiq diagnostic ultrasound system
Official notice
19 Oct 2023
Last checked
19 Oct 2023
An official Health Canada notice concerns Epiq diagnostic ultrasound system. Philips EPIQ Ultrasound systems operating with software version 10.0 may present an image lag, where the user is expecting to see a real time image and the system delays the presentation of that image by several seconds. If present, this issue will be observed in the following scenario: • The user begins to live scan and they do not see an image for several seconds (image is not immediately displayed). • The image lag will continue to persist (image displayed will continue to be several seconds behind). Recall Start Date: October 13, 2023 Published 2023-10-19.
What to do now
Contact the manufacturer if you require additional information.
Recall number
74451
Official notice
2023-10-19
The hazard
The hazard
Philips EPIQ Ultrasound systems operating with software version 10.0 may present an image lag, where the user is expecting to see a real time image and the system delays the presentation of that image by several seconds. If present, this issue will be observed in the following scenario: • The user begins to live scan and they do not see an image for several seconds (image is not immediately displayed). • The image lag will continue to persist (image displayed will continue to be several seconds behind). Recall Start Date: October 13, 2023
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Philips, Epiq Diagnostic Ultrasound System.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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