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Emporia’s North America Smart Plugs
Official notice
26 Sept 2023
Last checked
26 Sept 2023
An official Health Canada notice concerns Emporia’s North America Smart Plugs. Emporia’s North America Smart Plugs recalled due to electric shock hazard Published 2023-09-26.
What to do now
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued. For more information, consumers can contact Emporia by toll-free at 844-367-6742 from 9 a. M. To 5 p. M. CT Monday through Friday, by email at support@emporiaenergy. Com or online at www. Emporiaenergy. Com/recall or www. Emporiaenergy. Com and click on “Product Recall” at the bottom of the page for more information. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Recall number
74335
Official notice
2023-09-26
The hazard
The hazard
Emporia’s North America Smart Plugs recalled due to electric shock hazard
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Smart.
Source & status
Source & status
Source
Tier
Category
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Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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