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E-one - Emergency one

Official notice

24 Apr 2017

Last checked

24 Apr 2017

Medium riskHealth Canada

An official Health Canada notice concerns E-one - Emergency one. On certain vehicles equipped with Reyco independent front suspension (IFS), the suspension system may contain loose ball joints. If these are not detected through regular servicing, they may separate, causing suspension failure. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Owners will be instructed the have the suspension inspected by an E-One certified dealer or technician. Loose ball joints will be replaced. Published 2017-04-24.

What to do now

Please see corrective actions section below

Recall number

68249

Official notice

2017-04-24

The hazard

On certain vehicles equipped with Reyco independent front suspension (IFS), the suspension system may contain loose ball joints. If these are not detected through regular servicing, they may separate, causing suspension failure. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Owners will be instructed the have the suspension inspected by an E-One certified dealer or technician. Loose ball joints will be replaced.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

68249

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Affected products

Product 1

Year: 2013, Make: E-ONE, Model: CYCLONE II

Product 2

Year: 2013, Make: E-ONE, Model: QUEST II

Product 3

Year: 2013, Make: E-ONE, Model: TYPHOON

Product 4

Year: 2014, Make: E-ONE, Model: CYCLONE II

Product 5

Year: 2014, Make: E-ONE, Model: QUEST II

Product 6

Year: 2014, Make: E-ONE, Model: TYPHOON

Product 7

Year: 2016, Make: E-ONE, Model: CYCLONE II

Product 8

Year: 2016, Make: E-ONE, Model: QUEST II

Product 9

Year: 2016, Make: E-ONE, Model: TYPHOON

Product 10

Year: 2017, Make: E-ONE, Model: CYCLONE II

Product 11

Year: 2017, Make: E-ONE, Model: QUEST II

Product 12

Year: 2017, Make: E-ONE, Model: TYPHOON

Risk / hazard

On certain vehicles equipped with Reyco independent front suspension (IFS), the suspension system may contain loose ball joints. If these are not detected through regular servicing, they may separate, causing suspension failure. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Owners will be instructed the have the suspension inspected by an E-One certified dealer or technician. Loose ball joints will be replaced.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: E-one, Emergency One.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

68249

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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