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E-one - Emergency one

Official notice

6 Jun 2024

Last checked

6 Jun 2024

Medium riskHealth Canada

An official Health Canada notice concerns E-one - Emergency one. Certain vehicles equipped with a Cummins ISL, L9, ISX15 or X15 engines, are fitted with a starter lock-out relay which could fail over time due to high voltage current from the starter solenoid during start up. In an emergency situation the vehicle would not be able to start, which could increase the risk of injury during firefighting operations. Correction: Dealers will inspect and replace the starter lock-out relay. Additionally a diode will be added to the starter solenoid circuit to improve longevity of the lock-out relay. Published 2024-06-06.

What to do now

Please see corrective actions section below

Recall number

67780

Official notice

2024-06-06

The hazard

Certain vehicles equipped with a Cummins ISL, L9, ISX15 or X15 engines, are fitted with a starter lock-out relay which could fail over time due to high voltage current from the starter solenoid during start up. In an emergency situation the vehicle would not be able to start, which could increase the risk of injury during firefighting operations. Correction: Dealers will inspect and replace the starter lock-out relay. Additionally a diode will be added to the starter solenoid circuit to improve longevity of the lock-out relay.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

67780

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Affected products

Product 1

Year: 2013, Make: E-ONE, Model: CYCLONE II

Product 2

Year: 2014, Make: E-ONE, Model: CYCLONE II

Product 3

Year: 2015, Make: E-ONE, Model: CYCLONE II

Product 4

Year: 2016, Make: E-ONE, Model: CYCLONE II

Product 5

Year: 2017, Make: E-ONE, Model: CYCLONE II

Product 6

Year: 2013, Make: E-ONE, Model: CYCLONE

Product 7

Year: 2014, Make: E-ONE, Model: CYCLONE

Product 8

Year: 2015, Make: E-ONE, Model: CYCLONE

Product 9

Year: 2016, Make: E-ONE, Model: CYCLONE

Product 10

Year: 2017, Make: E-ONE, Model: CYCLONE

Risk / hazard

Certain vehicles equipped with a Cummins ISL, L9, ISX15 or X15 engines, are fitted with a starter lock-out relay which could fail over time due to high voltage current from the starter solenoid during start up. In an emergency situation the vehicle would not be able to start, which could increase the risk of injury during firefighting operations. Correction: Dealers will inspect and replace the starter lock-out relay. Additionally a diode will be added to the starter solenoid circuit to improve longevity of the lock-out relay.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: E-one, Emergency One.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

67780

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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