Dupray neat steam cleaner recalled
Official notice
26 Feb 2026
Last checked
26 Feb 2026
An official Health Canada notice concerns Dupray neat steam cleaner recalled. When the steam cleaner’s boiler is overfilled, extensively corroded, and the pressure release valve (boiler cap) also malfunctions, the boiler can rupture, posing a risk of serious injury or burn to the user or bystanders. As of January 20, 2026, the company has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage. Three of these reports originated in Canada and 12 originated in the United States. Published 2026-02-26.
What to do now
Consumers should immediately stop using the recalled product and contact Dupray for a free replacement boiler cap. For more information, consumers can contact Dupray customer service at 1-800-881-8482 between 7:00 am and 6:00 pm EST, Monday to Friday, by email at recall@dupray.com or visit Dupray’s website at https://dupray.com/en-ca/pages/recall Telephone service will be available in English and French. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Dupray Industries Inc. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Recall number
81643
Official notice
2026-02-26
The hazard
The hazard
When the steam cleaner’s boiler is overfilled, extensively corroded, and the pressure release valve (boiler cap) also malfunctions, the boiler can rupture, posing a risk of serious injury or burn to the user or bystanders. As of January 20, 2026, the company has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage. Three of these reports originated in Canada and 12 originated in the United States.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Lots
Other
Recall Numbers
Checked manually this time?
The app alerts you when a new official recall is published — no searching, no checking back.
Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Dupray. Contact: Dupray for a free replacement boiler cap. Phone 1-800-881-8482.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.
This recall was published 26 Feb 2026. The next one won't wait for you to search.
RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.
