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Digital telemetry system

Official notice

8 Jan 2025

Last checked

8 Jan 2025

Medium riskHealth Canada

An official Health Canada notice concerns Digital telemetry system. XTR systems with software versions 1.4.0 and 1.4.1 may experience an unsolicited system shut down and restart. While the XTR system is running and telemetry devices are being monitored from xhibit, the system may shut down, which will cause a temporary loss of monitoring. During this time, telemetry zones on the xhibit will state "offline" and monitoring will be lost until the system has restarted and comes back online. Recall start date: December 24, 2024 Published 2025-01-08.

What to do now

Contact the manufacturer if you require additional information.

Recall number

76809

Official notice

2025-01-08

The hazard

XTR systems with software versions 1.4.0 and 1.4.1 may experience an unsolicited system shut down and restart. While the XTR system is running and telemetry devices are being monitored from xhibit, the system may shut down, which will cause a temporary loss of monitoring. During this time, telemetry zones on the xhibit will state "offline" and monitoring will be lost until the system has restarted and comes back online. Recall start date: December 24, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

76809

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Affected products

Product 1

Affected products - Digital Telemetry System, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - 96280

Risk / hazard

XTR systems with software versions 1.4.0 and 1.4.1 may experience an unsolicited system shut down and restart. While the XTR system is running and telemetry devices are being monitored from xhibit, the system may shut down, which will cause a temporary loss of monitoring. During this time, telemetry zones on the xhibit will state "offline" and monitoring will be lost until the system has restarted and comes back online. Recall start date: December 24, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Spacelabs Healthcare, Digital Telemetry System.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

76809

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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