No image published for this recall

No image published for this recall

Demers

Official notice

11 Jun 2025

Last checked

11 Jun 2025

Medium riskHealth Canada

An official Health Canada notice concerns Demers. Issue: On certain ambulances, the equipment support cushion installed at the end of the squad bench seat may not be properly attached. As a result, the cushion could detach and hit an occupant in a crash. Safety Risk: An equipment support cushion that hits an occupant could create a risk of injury. Corrective Actions: To reduce the safety risk, Demers advises that, when possible, you should avoid installing equipment on the cushion until the recall repairs have been completed. Demers will notify owners by mail and provide a repair kit and instructions for how to replace the equipment support cushion. Published 2025-06-11.

What to do now

Please see corrective actions section below

Recall number

77598

Official notice

2025-06-11

The hazard

Issue: On certain ambulances, the equipment support cushion installed at the end of the squad bench seat may not be properly attached. As a result, the cushion could detach and hit an occupant in a crash. Safety Risk: An equipment support cushion that hits an occupant could create a risk of injury. Corrective Actions: To reduce the safety risk, Demers advises that, when possible, you should avoid installing equipment on the cushion until the recall repairs have been completed. Demers will notify owners by mail and provide a repair kit and instructions for how to replace the equipment support cushion.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77598

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Affected products

Product 1

Year: 2016, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 2

Year: 2016, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 3

Year: 2017, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 4

Year: 2017, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 5

Year: 2018, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 6

Year: 2018, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 7

Year: 2019, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 8

Year: 2019, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 9

Year: 2020, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 10

Year: 2020, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 11

Year: 2021, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 12

Year: 2021, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 13

Year: 2022, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 14

Year: 2022, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 15

Year: 2023, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 16

Year: 2023, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 17

Year: 2024, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 18

Year: 2024, Make: DEMERS, Model: TS SERIES AMBULANCE

Product 19

Year: 2025, Make: DEMERS, Model: TX SERIES AMBULANCE

Product 20

Year: 2025, Make: DEMERS, Model: TS SERIES AMBULANCE

Risk / hazard

Issue: On certain ambulances, the equipment support cushion installed at the end of the squad bench seat may not be properly attached. As a result, the cushion could detach and hit an occupant in a crash. Safety Risk: An equipment support cushion that hits an occupant could create a risk of injury. Corrective Actions: To reduce the safety risk, Demers advises that, when possible, you should avoid installing equipment on the cushion until the recall repairs have been completed. Demers will notify owners by mail and provide a repair kit and instructions for how to replace the equipment support cushion.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Demers.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

77598

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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