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Cusa excel straight 23khz handpiece
Official notice
21 Jun 2024
Last checked
21 Jun 2024
An official Health Canada notice concerns Cusa excel straight 23khz handpiece. The decision to conduct a voluntary correction of the product was based on the following: through an internal investigation of customer complaints, it was identified that there is a potential for the Cusa Excel 23khz Handpiece housing to crack. In order to mitigate this issue the devices will be reworked through our service and repair process for the units manufactured prior to Nov 2023. Note: this defect does not exist in any handpiece produced and manufactured after November 2023. Recall start date: June 11, 2024 Published 2024-06-21.
What to do now
Contact the manufacturer if you require additional information.
Recall number
75722
Official notice
2024-06-21
The hazard
The hazard
The decision to conduct a voluntary correction of the product was based on the following: through an internal investigation of customer complaints, it was identified that there is a potential for the Cusa Excel 23khz Handpiece housing to crack. In order to mitigate this issue the devices will be reworked through our service and repair process for the units manufactured prior to Nov 2023. Note: this defect does not exist in any handpiece produced and manufactured after November 2023. Recall start date: June 11, 2024
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Manufacturer
Phone
Brand: Integra Lifesciences, Cusa Excel Straight 23khz Handpiece.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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