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Contour® next gen blood glucose monitoring system

Official notice

4 Jul 2025

Last checked

4 Jul 2025

Medium riskHealth Canada

An official Health Canada notice concerns Contour® next gen blood glucose monitoring system. This recall pertains to 33 CONTOUR® NEXT GEN Blood Glucose Monitoring Systems (glucose meters) identified as displaying blood glucose readings in incorrect units of measure (i.e. Mg/dl instead of mmol/l), which may result in misinterpretation of glucose levels. The affected devices were distributed between 2025-02-25 to 2025-04-21. Recall start date: June 23, 2025 Published 2025-07-04.

What to do now

Contact the manufacturer if you require additional information.

Recall number

77671

Official notice

2025-07-04

The hazard

This recall pertains to 33 CONTOUR® NEXT GEN Blood Glucose Monitoring Systems (glucose meters) identified as displaying blood glucose readings in incorrect units of measure (i.e. Mg/dl instead of mmol/l), which may result in misinterpretation of glucose levels. The affected devices were distributed between 2025-02-25 to 2025-04-21. Recall start date: June 23, 2025

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

77671

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Affected products

Product 1

Affected products - CONTOUR® NEXT GEN Blood Glucose Monitoring System, Lot or serial number - PH25010004, Model or catalog number - 7923

Product 2

Affected products - CONTOUR® NEXT GEN Blood Glucose Monitoring System, Lot or serial number - PH24110008, Model or catalog number - 7923

Product 3

Affected products - CONTOUR® NEXT GEN Blood Glucose Monitoring System, Lot or serial number - PH25010003, Model or catalog number - 7923

Product 4

Affected products - CONTOUR® NEXT GEN Blood Glucose Monitoring System, Lot or serial number - PH24110007, Model or catalog number - 7923

Product 5

Affected products - CONTOUR® NEXT GEN Blood Glucose Monitoring System, Lot or serial number - PH24110009, Model or catalog number - 7923

Risk / hazard

This recall pertains to 33 CONTOUR® NEXT GEN Blood Glucose Monitoring Systems (glucose meters) identified as displaying blood glucose readings in incorrect units of measure (i.e. Mg/dl instead of mmol/l), which may result in misinterpretation of glucose levels. The affected devices were distributed between 2025-02-25 to 2025-04-21. Recall start date: June 23, 2025

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand: Ascensia Diabetes Care, Contour® Next Gen Blood Glucose Monitoring System.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

77671

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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