No image published for this recall

No image published for this recall

Chrysler - Eldorado national

Official notice

8 Nov 2017

Last checked

8 Nov 2017

Medium riskHealth Canada

An official Health Canada notice concerns Chrysler - Eldorado national. On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the upper rear mounts for the shock aborbers may separate from the chassis. This could affect vehicle handling, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a revised mounting bracket of a different design. Published 2017-11-08.

What to do now

Please see corrective actions section below

Recall number

69411

Official notice

2017-11-08

The hazard

On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the upper rear mounts for the shock aborbers may separate from the chassis. This could affect vehicle handling, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a revised mounting bracket of a different design.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

69411

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Affected products

Product 1

Year: 2012, Make: CHRYSLER, Model: TOWN & COUNTRY

Product 2

Year: 2012, Make: DODGE, Model: GRAND CARAVAN

Product 3

Year: 2012, Make: ELDORADO MOBILITY, Model: AMERIVAN 10

Product 4

Year: 2013, Make: CHRYSLER, Model: TOWN & COUNTRY

Product 5

Year: 2013, Make: DODGE, Model: GRAND CARAVAN

Product 6

Year: 2013, Make: ELDORADO MOBILITY, Model: AMERIVAN 10

Product 7

Year: 2014, Make: CHRYSLER, Model: TOWN & COUNTRY

Product 8

Year: 2014, Make: DODGE, Model: GRAND CARAVAN

Product 9

Year: 2014, Make: ELDORADO MOBILITY, Model: AMERIVAN 10

Product 10

Year: 2015, Make: CHRYSLER, Model: TOWN & COUNTRY

Product 11

Year: 2015, Make: DODGE, Model: GRAND CARAVAN

Product 12

Year: 2015, Make: ELDORADO MOBILITY, Model: AMERIVAN 10

Risk / hazard

On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the upper rear mounts for the shock aborbers may separate from the chassis. This could affect vehicle handling, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a revised mounting bracket of a different design.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Chrysler, Dodge, Eldorado Mobility, Eldorado.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

69411

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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