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Chevrolet - General motors

Official notice

10 Apr 2017

Last checked

10 Apr 2017

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Chevrolet - General motors. Certain vehicles equipped with a "Bring Your Own Media" (BYOM) radio may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection. The radio software may fail to provide an audible warning/reminder chime that meets the requirements of the standard if the ignition key is left in the off position and the driver delays opening the driver’s door for more than 10 minutes, or opens and closes the door several times. The loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft. Correction: Dealers will reprogram the radio with corrected operating software. Published 2017-04-10.

What to do now

Please see corrective actions section below

Recall number

68910

Official notice

2017-04-10

The hazard

Certain vehicles equipped with a "Bring Your Own Media" (BYOM) radio may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection. The radio software may fail to provide an audible warning/reminder chime that meets the requirements of the standard if the ignition key is left in the off position and the driver delays opening the driver’s door for more than 10 minutes, or opens and closes the door several times. The loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft. Correction: Dealers will reprogram the radio with corrected operating software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

68910

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Affected products

Product 1

Year: 2013, Make: CHEVROLET, Model: SONIC

Product 2

Year: 2013, Make: CHEVROLET, Model: SPARK

Product 3

Year: 2013, Make: CHEVROLET, Model: TRAX

Product 4

Year: 2014, Make: CHEVROLET, Model: SONIC

Product 5

Year: 2014, Make: CHEVROLET, Model: SPARK

Product 6

Year: 2014, Make: CHEVROLET, Model: TRAX

Product 7

Year: 2015, Make: CHEVROLET, Model: SONIC

Product 8

Year: 2015, Make: CHEVROLET, Model: SPARK

Product 9

Year: 2015, Make: CHEVROLET, Model: TRAX

Product 10

Year: 2016, Make: CHEVROLET, Model: SONIC

Product 11

Year: 2016, Make: CHEVROLET, Model: TRAX

Risk / hazard

Certain vehicles equipped with a "Bring Your Own Media" (BYOM) radio may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection. The radio software may fail to provide an audible warning/reminder chime that meets the requirements of the standard if the ignition key is left in the off position and the driver delays opening the driver’s door for more than 10 minutes, or opens and closes the door several times. The loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft. Correction: Dealers will reprogram the radio with corrected operating software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Chevrolet, General Motors.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

68910

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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