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Change healthcare radiology solutions
Official notice
21 Aug 2025
Last checked
21 Aug 2025
An official Health Canada notice concerns Change healthcare radiology solutions. An issue has been identified where under certain circumstances existing radiology reports may not be fully displayed when viewing in a RAD report window. The issue occurs when the report text is larger than the RAD report window and there are no scroll bars to indicate the report text extends beyond the rad report window. Recall start date: August 13, 2025 Published 2025-08-21.
What to do now
Customer to be contacted with instructions and software update to follow.
Recall number
77959
Official notice
2025-08-21
The hazard
The hazard
An issue has been identified where under certain circumstances existing radiology reports may not be fully displayed when viewing in a RAD report window. The issue occurs when the report text is larger than the RAD report window and there are no scroll bars to indicate the report text extends beyond the rad report window. Recall start date: August 13, 2025
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Change Healthcare Canada, Change Healthcare Radiology.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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