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Change healthcare cardiology

Official notice

26 Jul 2024

Last checked

26 Jul 2024

Critical riskHealth Canada

An official Health Canada notice concerns Change healthcare cardiology. Change healthcare has become aware of the use of an unapproved configuration involving misaligned regional settings between the server and client/browser. In certain workflows, this configuration can lead to incorrect date displays, potentially resulting in the month and day being incorrectly switched and affecting the accuracy of recorded dates. Recall start date: July 10, 2024 Published 2024-07-26.

What to do now

Customer will be notified with instructions included.

Recall number

75873

Official notice

2024-07-26

The hazard

Change healthcare has become aware of the use of an unapproved configuration involving misaligned regional settings between the server and client/browser. In certain workflows, this configuration can lead to incorrect date displays, potentially resulting in the month and day being incorrectly switched and affecting the accuracy of recorded dates. Recall start date: July 10, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

75873

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Affected products

Product 1

Affected products - Change Healthcare Cardiology, Lot or serial number - Software Version CHC14.3.2 Software Version CHC 15.0.1 (SP1), Model or catalog number - VERSION 14.X VERSION 15.X

Risk / hazard

Change healthcare has become aware of the use of an unapproved configuration involving misaligned regional settings between the server and client/browser. In certain workflows, this configuration can lead to incorrect date displays, potentially resulting in the month and day being incorrectly switched and affecting the accuracy of recorded dates. Recall start date: July 10, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Change Healthcare Canada, Change Healthcare Cardiology.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

critical

Recall details

Recall number

75873

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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