No image published for this recall

No image published for this recall

Certain LG 86-inch Smart TVs and associated support stands

Official notice

12 Jan 2023

Last checked

12 Jan 2023

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Certain LG 86-inch Smart TVs and associated support stands. Certain LG 86-Inch Free-Standing Smart TVs and Stands Recalled Due to Tip-Over and Entrapment Hazards Published 2023-01-12.

What to do now

Consumers should immediately stop using the recalled product and detach the TV from the support stand. Consumers should then place the television face down on a soft cloth or blanket in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers whose TVs are wall-mounted do not need to stop using them. For more information, consumers can contact LG Electronics’ customer service by telephone at 888-542-2623 between the hours of 8:00 a. M. And 9:00 p. M. EST, by e-mail at lgspecialsupport@lge. Com or by visiting the website LG Announcements (English), or LG Faire-part (French). Consumers will also be able to obtain information through a live chat function accessible on the website. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), PROFECO and LG Electronics Canada, Inc. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Recall number

72561

Official notice

2023-01-12

The hazard

Certain LG 86-Inch Free-Standing Smart TVs and Stands Recalled Due to Tip-Over and Entrapment Hazards

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

72561

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Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Smart.

Source & status

Source

Health Canada

Tier

official

Category

HOME

App estimate

unspecified

Recall details

Recall number

72561

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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