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No image published for this recall

Certain Frigidaire© and Kenmore Elite© Smooth-top Freestanding Electric Ranges

Official notice

16 May 2024

Last checked

16 May 2024

High riskHealth Canada

An official Health Canada notice concerns Certain Frigidaire© and Kenmore Elite© Smooth-top Freestanding Electric Ranges. Expanded recall: Frigidaire© and Kenmore Elite© Freestanding Electric Ranges recalled due to fire and burn hazards Published 2024-05-16.

What to do now

Consumers should immediately contact Electrolux to, depending on the model, either obtain a free inspection and repair where possible, or an electronic gift card. Consumers whose ranges are not exhibiting any of the conditions this recall addresses (turning on spontaneously without being switched on, failing to turn off after being switched off and/or heating to different temperatures than selected) may continue to use their range while awaiting repair and/or new range should they choose to purchase one. If their range is unrepairable, consumers will receive a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their old range once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may, at its discretion, reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul away fees. As discussed in the Use and Care Guide, consumers should always refrain from leaving items on the cooking surface of their ranges when unattended and/or not in use. For more information, consumers can contact Electrolux toll-free by telephone at 888-845-9104, between 8:30 a. M. To 8:00 p. M. ET, Monday through Friday, by e-mail at potentiometerrecall@electrolux. Com, or visit the company website. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Electrolux Group. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Recall number

75519

Official notice

2024-05-16

The hazard

Expanded recall: Frigidaire© and Kenmore Elite© Freestanding Electric Ranges recalled due to fire and burn hazards

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

75519

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Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand: Certain Frigidaire© And Kenmore Elite© Smooth-top Freestanding Electric Ranges.

Source & status

Source

Health Canada

Tier

official

Category

HOME

App estimate

high

Recall details

Recall number

75519

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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