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Cadillac - General motors
Official notice
21 Feb 2023
Last checked
21 Feb 2023
An official Health Canada notice concerns Cadillac - General motors. Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear when backing up. Note: This recall only affects vehicles equipped with Surround Vision feature. Safety Risks: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealership to update the vehicle's software. Certain model year vehicles will also require replacement of the video processing module (VPM). Published 2023-02-21.
What to do now
Please see corrective actions section below
Recall number
72362
Official notice
2023-02-21
The hazard
The hazard
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear when backing up. Note: This recall only affects vehicles equipped with Surround Vision feature. Safety Risks: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealership to update the vehicle's software. Certain model year vehicles will also require replacement of the video processing module (VPM).
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Cadillac, General Motors.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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