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The official notice did not include a photo. Check the product details and identifiers below.
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Brightview xct imaging system and gamma camera system
Official notice
5 Jan 2024
An official Health Canada notice concerns Brightview xct imaging system and gamma camera system. Philips has become aware of a potential safety issue affecting BrightView systems where the detector may unexpectedly fall due to a component failure. A detector support component may fail due to unexpected wear: Scenario 1: If the detector is below the center of the gantry bore and the detector support component fails, the detector may descend downward unexpectedly and potentially contact the patient. Scenario 2: If the detector is above the center of the gantry bore and the detector support component fails, the detector will not be able to move to complete the imaging. Philips has received a complaint associated with this issue; however, there are no reports of injury or serious harm. Recall start date: December 20, 2023 Published 2024-01-05.
What to do now
Contact the manufacturer if you require additional information.
Recall number
74865
Official notice
2024-01-05
The hazard
The hazard
Philips has become aware of a potential safety issue affecting BrightView systems where the detector may unexpectedly fall due to a component failure. A detector support component may fail due to unexpected wear: Scenario 1: If the detector is below the center of the gantry bore and the detector support component fails, the detector may descend downward unexpectedly and potentially contact the patient. Scenario 2: If the detector is above the center of the gantry bore and the detector support component fails, the detector will not be able to move to complete the imaging. Philips has received a complaint associated with this issue; however, there are no reports of injury or serious harm. Recall start date: December 20, 2023
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Manufacturer
Phone
Brand: Philips, Brightview Xct Imaging System And Gamma Camera System.
Source & status
Source & status
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Tier
Category
Classification
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Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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