No image published for this recall

No image published for this recall

Bmw

Official notice

20 Apr 2023

Last checked

20 Apr 2023

Medium riskHealth Canada

An official Health Canada notice concerns Bmw. Issue: On certain vehicles, incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. As a result, the head restraints may not lock in place and could move in a crash. Safety Risk: Head restraints that move in a crash could increase the risk of an injury. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the second-row outboard seat head restraint guide sleeves, and replace them if necessary. To minimize the safety risk, BMW recommends not to transport people in the second-row outboard seats until the recall repairs are completed. Published 2023-04-20.

What to do now

Please see corrective actions section below

Recall number

73550

Official notice

2023-04-20

The hazard

Issue: On certain vehicles, incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. As a result, the head restraints may not lock in place and could move in a crash. Safety Risk: Head restraints that move in a crash could increase the risk of an injury. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the second-row outboard seat head restraint guide sleeves, and replace them if necessary. To minimize the safety risk, BMW recommends not to transport people in the second-row outboard seats until the recall repairs are completed.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

73550

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Affected products

Product 1

Year: 2023, Make: BMW, Model: X5

Risk / hazard

Issue: On certain vehicles, incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. As a result, the head restraints may not lock in place and could move in a crash. Safety Risk: Head restraints that move in a crash could increase the risk of an injury. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the second-row outboard seat head restraint guide sleeves, and replace them if necessary. To minimize the safety risk, BMW recommends not to transport people in the second-row outboard seats until the recall repairs are completed.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: BMW.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

73550

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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