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Bd synapsys

Official notice

16 May 2024

Last checked

16 May 2024

Medium riskHealth Canada

An official Health Canada notice concerns Bd synapsys. BD discovered through two (2) customer complaint investigations, that there are two software issues with BD Synapsys™ which were introduced in Synapsys™ version 4.10 with the Urine Culture Application (UCA). Recall Start Date: April 30, 2024 Published 2024-05-16.

What to do now

Review recall notice, share/post within facility, complete/return reply form, schedule remote servicing.

Recall number

75525

Official notice

2024-05-16

The hazard

BD discovered through two (2) customer complaint investigations, that there are two software issues with BD Synapsys™ which were introduced in Synapsys™ version 4.10 with the Urine Culture Application (UCA). Recall Start Date: April 30, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

75525

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Affected products

Product 1

Affected products - BD Synapsys, Lot or serial number - VERSION 4.10, Model or catalog number - 444150

Risk / hazard

BD discovered through two (2) customer complaint investigations, that there are two software issues with BD Synapsys™ which were introduced in Synapsys™ version 4.10 with the Urine Culture Application (UCA). Recall Start Date: April 30, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Becton Dickinson And [bd], Bd Synapsys.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

75525

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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