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Bd synapsys

Official notice

23 Jun 2023

Last checked

23 Jun 2023

Medium riskHealth Canada

An official Health Canada notice concerns Bd synapsys. BD recently identified, through a customer complaint investigation, that there is a risk of mis-association of patient demographic data for BD Synapsys™ users who choose to report results manually when their Service Control Unit (SCU) is operating near capacity and are using save actions (skip, final discard, mark as read, save) to process patient results rapidly. Recall start date : June 8, 2023 Published 2023-06-23.

What to do now

Review recall notice, share/post within facility, complete/return reply form, scheddule remote servicing.

Recall number

73872

Official notice

2023-06-23

The hazard

BD recently identified, through a customer complaint investigation, that there is a risk of mis-association of patient demographic data for BD Synapsys™ users who choose to report results manually when their Service Control Unit (SCU) is operating near capacity and are using save actions (skip, final discard, mark as read, save) to process patient results rapidly. Recall start date : June 8, 2023

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

73872

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Affected products

Product 1

Affected products - BD Synapsys, Lot or serial number - Version 2.1 and higher, Model or catalog number - 444150

Risk / hazard

BD recently identified, through a customer complaint investigation, that there is a risk of mis-association of patient demographic data for BD Synapsys™ users who choose to report results manually when their Service Control Unit (SCU) is operating near capacity and are using save actions (skip, final discard, mark as read, save) to process patient results rapidly. Recall start date : June 8, 2023

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Becton Dickinson And [bd], Bd Synapsys.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

73872

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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