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Bd facsduet™ sample preparation systems

Official notice

27 Aug 2024

Last checked

27 Aug 2024

Medium riskHealth Canada

An official Health Canada notice concerns Bd facsduet™ sample preparation systems. Through a customer complaint investigation, BD identified a specimen volume bias issue with the BD Facsduet™ sample preparation system when using software version 1.4.1. When the multidispense feature is enabled in the BD Facsduet™ sample preparation system software, and the user is preparing a two-tube assay, the specimen volume dispensed into the first tube will be at least 3% higher than the specimen volume dispensed into the second tube. For assays, where absolute counts are calculated using BD Trucount™ tubes, an increase in the volume may result in higher-than-expected absolute counts in the first tube compared to the second tube. This issue will be observed when preparing the following assays on the BD Facsduet™ sample preparation system: 1. BD Multitest™ IMK kit with BD Trucount™ tubes. Note: if using the BD Multitest™ IMK kit with BD Trucount™ tubes, a QC message will appear on your report if the bias is outside the acceptable range per assay requirements. 2. BD Multitest™ 6-color TBNK with BD Trucount™ tubes only if consecutive replicates of two are run. 3. For all other quantitative assays utilizing BD Trucount™ tubes in consecutive replicates of two, please follow your institution's procedures to determine if a review of reported results is necessary. This issue does not affect assays that are determining percent positive, semi quantitative information. Recall start date: August 12, 2024 Published 2024-08-27.

What to do now

Contact the manufacturer if you require additional information.

Recall number

75970

Official notice

2024-08-27

The hazard

Through a customer complaint investigation, BD identified a specimen volume bias issue with the BD Facsduet™ sample preparation system when using software version 1.4.1. When the multidispense feature is enabled in the BD Facsduet™ sample preparation system software, and the user is preparing a two-tube assay, the specimen volume dispensed into the first tube will be at least 3% higher than the specimen volume dispensed into the second tube. For assays, where absolute counts are calculated using BD Trucount™ tubes, an increase in the volume may result in higher-than-expected absolute counts in the first tube compared to the second tube. This issue will be observed when preparing the following assays on the BD Facsduet™ sample preparation system: 1. BD Multitest™ IMK kit with BD Trucount™ tubes. Note: if using the BD Multitest™ IMK kit with BD Trucount™ tubes, a QC message will appear on your report if the bias is outside the acceptable range per assay requirements. 2. BD Multitest™ 6-color TBNK with BD Trucount™ tubes only if consecutive replicates of two are run. 3. For all other quantitative assays utilizing BD Trucount™ tubes in consecutive replicates of two, please follow your institution's procedures to determine if a review of reported results is necessary. This issue does not affect assays that are determining percent positive, semi quantitative information. Recall start date: August 12, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

75970

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Affected products

Product 1

Affected products - Bd Facsduet™ Sample Preparation System (Base), Lot or serial number - 9220010275 9220010313, Model or catalogue number - 662588

Risk / hazard

Through a customer complaint investigation, BD identified a specimen volume bias issue with the BD Facsduet™ sample preparation system when using software version 1.4.1. When the multidispense feature is enabled in the BD Facsduet™ sample preparation system software, and the user is preparing a two-tube assay, the specimen volume dispensed into the first tube will be at least 3% higher than the specimen volume dispensed into the second tube. For assays, where absolute counts are calculated using BD Trucount™ tubes, an increase in the volume may result in higher-than-expected absolute counts in the first tube compared to the second tube. This issue will be observed when preparing the following assays on the BD Facsduet™ sample preparation system: 1. BD Multitest™ IMK kit with BD Trucount™ tubes. Note: if using the BD Multitest™ IMK kit with BD Trucount™ tubes, a QC message will appear on your report if the bias is outside the acceptable range per assay requirements. 2. BD Multitest™ 6-color TBNK with BD Trucount™ tubes only if consecutive replicates of two are run. 3. For all other quantitative assays utilizing BD Trucount™ tubes in consecutive replicates of two, please follow your institution's procedures to determine if a review of reported results is necessary. This issue does not affect assays that are determining percent positive, semi quantitative information. Recall start date: August 12, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand: Becton Dickinson And Bd Biosciences, Bd Facsduet™ Sample Preparation.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

75970

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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