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Battery mobile x-ray systems soltus
Official notice
14 Dec 2022
Last checked
14 Dec 2022
An official Health Canada notice concerns Battery mobile x-ray systems soltus. There have been incidents of erratic movement involving Soltus mobile x-ray units. Shis problem is caused by a software problem: the backwards high-speed movement is produced due to a bug in the movement control loop while the bumper is activated, the user pushes "manually" the mobile, and then at a certain moment the bumper is mechanically released. In this situation, the reference values for the movement control loop were not correct, and the unit moved backwards and rotates in high speed. Recall start date: November 18, 2022 Published 2022-12-14.
What to do now
Contact the manufacturer if you require additional information.
Recall number
72336
Official notice
2022-12-14
The hazard
The hazard
There have been incidents of erratic movement involving Soltus mobile x-ray units. Shis problem is caused by a software problem: the backwards high-speed movement is produced due to a bug in the movement control loop while the bumper is activated, the user pushes "manually" the mobile, and then at a certain moment the bumper is mechanically released. In this situation, the reference values for the movement control loop were not correct, and the unit moved backwards and rotates in high speed. Recall start date: November 18, 2022
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Manufacturer
Phone
Brand: Sociedad Espanola De Electromedicina Y Calidad S.a, Battery Mobile X-ray Soltus.
Source & status
Source & status
Source
Tier
Category
Classification
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Recall details
Recall details
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Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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