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An official Health Canada notice concerns Azurion 7 m20. Philips has become aware of two potential safety issues with the Azurion 7 M20 Flexarm System ("flexarm") with a Maquet Magnus Table with software version 05.02.12 ("table"). Due to communication issues between the flexarm and the table, motorized movements of the table and/or the flexarm may be lost. There can be a connection issue (software issue with table to be corrected in field action FCO72200557). There is also a date and time issue where when the flexarm system is (re)started, the flexarm and table may not connect due to a software issue. This occurs when the date/time format includes more than three (3) leading zeros (to be corrected in field action FCO72200528). Recall start date: December 13, 2023 Published 2024-01-04.
What to do now
Contact the manufacturer if you require additional information.
Recall number
74842
Official notice
2024-01-04
The hazard
The hazard
Philips has become aware of two potential safety issues with the Azurion 7 M20 Flexarm System ("flexarm") with a Maquet Magnus Table with software version 05.02.12 ("table"). Due to communication issues between the flexarm and the table, motorized movements of the table and/or the flexarm may be lost. There can be a connection issue (software issue with table to be corrected in field action FCO72200557). There is also a date and time issue where when the flexarm system is (re)started, the flexarm and table may not connect due to a software issue. This occurs when the date/time format includes more than three (3) leading zeros (to be corrected in field action FCO72200528). Recall start date: December 13, 2023
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Philips, Azurion 7 M20.
Source & status
Source & status
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Tier
Category
Classification
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Recall details
Recall details
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Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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