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Audi - Volkswagen

Official notice

2 Dec 2022

Last checked

2 Dec 2022

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Audi - Volkswagen. Issue: On certain vehicles, if you spill liquid on the rear seat, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens. Safety Risk: A sudden loss of power to the wheels may increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module. Published 2022-12-02.

What to do now

Please see corrective actions section below

Recall number

72312

Official notice

2022-12-02

The hazard

Issue: On certain vehicles, if you spill liquid on the rear seat, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens. Safety Risk: A sudden loss of power to the wheels may increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72312

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Affected products

Product 1

Year: 2019, Make: AUDI, Model: A7

Product 2

Year: 2019, Make: AUDI, Model: A6

Product 3

Year: 2020, Make: AUDI, Model: A7

Product 4

Year: 2020, Make: AUDI, Model: S7

Product 5

Year: 2020, Make: AUDI, Model: A6

Product 6

Year: 2020, Make: AUDI, Model: S6

Product 7

Year: 2021, Make: AUDI, Model: RS 6

Product 8

Year: 2021, Make: AUDI, Model: A6

Product 9

Year: 2021, Make: AUDI, Model: S6

Product 10

Year: 2021, Make: AUDI, Model: RS 7

Product 11

Year: 2021, Make: AUDI, Model: A7

Product 12

Year: 2021, Make: AUDI, Model: S7

Product 13

Year: 2022, Make: AUDI, Model: S6

Product 14

Year: 2022, Make: AUDI, Model: RS 7

Product 15

Year: 2022, Make: AUDI, Model: A7

Product 16

Year: 2022, Make: AUDI, Model: S7

Product 17

Year: 2022, Make: AUDI, Model: A6

Product 18

Year: 2022, Make: AUDI, Model: RS 6

Risk / hazard

Issue: On certain vehicles, if you spill liquid on the rear seat, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens. Safety Risk: A sudden loss of power to the wheels may increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Audi, Volkswagen.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

72312

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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