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Audi - Volkswagen

Official notice

28 Jun 2024

Last checked

28 Jun 2024

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Audi - Volkswagen. Issue: _x000D_ On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. _x000D_ _x000D_ Safety Risk: _x000D_ A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. _x000D_ _x000D_ Corrective Actions: _x000D_ Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software. Published 2024-06-28.

What to do now

Please see corrective actions section below

Recall number

72012

Official notice

2024-06-28

The hazard

Issue: _x000D_ On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. _x000D_ _x000D_ Safety Risk: _x000D_ A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. _x000D_ _x000D_ Corrective Actions: _x000D_ Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72012

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Affected products

Product 1

Year: 2021, Make: AUDI, Model: Q5

Product 2

Year: 2021, Make: AUDI, Model: RS 6

Product 3

Year: 2021, Make: AUDI, Model: S7

Product 4

Year: 2021, Make: AUDI, Model: S8

Product 5

Year: 2021, Make: AUDI, Model: S5

Product 6

Year: 2021, Make: AUDI, Model: A7

Product 7

Year: 2021, Make: AUDI, Model: SQ5

Product 8

Year: 2021, Make: AUDI, Model: A5

Product 9

Year: 2021, Make: AUDI, Model: RS 7

Product 10

Year: 2021, Make: AUDI, Model: Q8

Product 11

Year: 2021, Make: AUDI, Model: E-TRON

Product 12

Year: 2021, Make: AUDI, Model: RS 5

Product 13

Year: 2021, Make: AUDI, Model: E-TRON GT

Product 14

Year: 2021, Make: AUDI, Model: SQ7

Product 15

Year: 2021, Make: AUDI, Model: SQ8

Product 16

Year: 2021, Make: AUDI, Model: S6

Product 17

Year: 2021, Make: AUDI, Model: S4

Product 18

Year: 2021, Make: AUDI, Model: A6

Product 19

Year: 2021, Make: AUDI, Model: A4

Product 20

Year: 2021, Make: AUDI, Model: A8

Product 21

Year: 2021, Make: AUDI, Model: Q7

Product 22

Year: 2021, Make: AUDI, Model: RS Q8

Risk / hazard

Issue: _x000D_ On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. _x000D_ _x000D_ Safety Risk: _x000D_ A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. _x000D_ _x000D_ Corrective Actions: _x000D_ Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Audi, Volkswagen.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

72012

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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