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Artis zee and q
Official notice
19 Nov 2021
Last checked
19 Nov 2021
An official Health Canada notice concerns Artis zee and q. If SID (source-to-image distance) lift movement is activated and X-ray shall be released simultaneously then X-ray is not possible and the message "no X-ray, try again" is displayed. X-ray is not possible. However, after stopping SID lift movement and releasing the X-ray switch, X-ray is possible again. Recall start date: 2021-11-03 Published 2021-11-19.
What to do now
Contact the manufacturer if you require additional information
Recall number
63634
Official notice
2021-11-19
The hazard
The hazard
If SID (source-to-image distance) lift movement is activated and X-ray shall be released simultaneously then X-ray is not possible and the message "no X-ray, try again" is displayed. X-ray is not possible. However, after stopping SID lift movement and releasing the X-ray switch, X-ray is possible again. Recall start date: 2021-11-03
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Artis Zee And Q.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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