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Artis q, icono and pheno systems

Official notice

20 Sept 2022

Last checked

20 Sept 2022

Medium riskHealth Canada

An official Health Canada notice concerns Artis q, icono and pheno systems. The Artis system is provided with a dedicated error detection mechanism. In rare cases of failure of this error detection mechanism it will not be possible to release x-ray anymore until system shutdown. Recall start date: August 12, 2022 Published 2022-09-20.

What to do now

Contact the manufacturer if you require additional information.

Recall number

64558

Official notice

2022-09-20

The hazard

The Artis system is provided with a dedicated error detection mechanism. In rare cases of failure of this error detection mechanism it will not be possible to release x-ray anymore until system shutdown. Recall start date: August 12, 2022

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

64558

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Affected products

Product 1

Affected products - Artis Q, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 10848281 10848283 10848280 10848282

Product 2

Affected products - Artis Q.Zen, Lot or serial number - 123214 123506 105103, Model or catalogue number - 10848355 10848353

Product 3

Affected products - Artis Icono Floor, Lot or serial number - 170369 170382, Model or catalogue number - 11327700

Product 4

Affected products - Artis Pheno, Lot or serial number - 164123 164367, Model or catalogue number - 10849000

Product 5

Affected products - Artis Icono Biplane, Lot or serial number - 180441, Model or catalogue number - 11327600

Risk / hazard

The Artis system is provided with a dedicated error detection mechanism. In rare cases of failure of this error detection mechanism it will not be possible to release x-ray anymore until system shutdown. Recall start date: August 12, 2022

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Siemens, Artis Q Icono And Pheno.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

64558

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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