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Allura xper systems
Official notice
24 Sept 2025
Last checked
24 Sept 2025
An official Health Canada notice concerns Allura xper systems. Philips has identified that the BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the Allura System will be halted and the Allura System will not start. No user messages are shown before the battery is low on power or depleted. Published 2025-09-24.
What to do now
Contact the manufacturer if you require additional information.
Recall number
78125
Official notice
2025-09-24
The hazard
The hazard
Philips has identified that the BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the Allura System will be halted and the Allura System will not start. No user messages are shown before the battery is low on power or depleted.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Turn on recall alertsAffected products
Affected products
Product 1
Product 2
Product 3
Product 4
Product 5
Product 6
Product 7
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Philips, Allura Xper.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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