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Allura xper fd10 & fd20 products

Official notice

13 Dec 2021

Last checked

13 Dec 2021

Medium riskHealth Canada

An official Health Canada notice concerns Allura xper fd10 & fd20 products. Philips has discovered a problem with the flat detector cooling system. Due to a leak in the flat detector cooling system, cooling liquid may leak outside the drip tray of the laird chiller. If this occurs, the liquid may drip into electrical components in the R-cabinet located in the technical room which could cause damage to the system. Recall start date: Nov 22, 2021 Published 2021-12-13.

What to do now

Contact the manufacturer if you require additional information.

Recall number

63712

Official notice

2021-12-13

The hazard

Philips has discovered a problem with the flat detector cooling system. Due to a leak in the flat detector cooling system, cooling liquid may leak outside the drip tray of the laird chiller. If this occurs, the liquid may drip into electrical components in the R-cabinet located in the technical room which could cause damage to the system. Recall start date: Nov 22, 2021

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

63712

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Affected products

Product 1

Affected Products - Allura Xper Fd10/10 (Product Of Alluraclarity Family), Lot or serial number - Not applicable, Model or catalog number - 722027

Product 2

Affected Products - Allura Xper Fd10 (Product Of Alluraclarity Family), Lot or serial number - Not applicable, Model or catalog number - 722026

Product 3

Affected Products - Allura Xper Fd10, Lot or serial number - Not applicable, Model or catalog number - 001443

Product 4

Affected Products - Allura Xper Fd20 (Product Of Alluraclarity Family), Lot or serial number - Not applicable, Model or catalog number - 722028

Risk / hazard

Philips has discovered a problem with the flat detector cooling system. Due to a leak in the flat detector cooling system, cooling liquid may leak outside the drip tray of the laird chiller. If this occurs, the liquid may drip into electrical components in the R-cabinet located in the technical room which could cause damage to the system. Recall start date: Nov 22, 2021

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Philips, Allura Xper Fd10 Fd20.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

63712

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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