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Allura xper fd10 and fd20 10 (product of alluraclarity family)
Official notice
25 Nov 2021
Last checked
25 Nov 2021
An official Health Canada notice concerns Allura xper fd10 and fd20 10 (product of alluraclarity family). A problem has been identified in the Philips Allura Xper and Azurion systems that could pose a risk for patients. Philips has discovered that the wireless foot switch can suddenly stop responding due to a firmware bug when a number of ambient conditions coexist, such as EMC disturbance and the presence of other wireless devices in the room. The wireless footswitch is an option to Philips Allura Xper and Azurion systems to release live Fluoroscopy and exposure. Recovery of this error can be done by means of a cold restart of the system [power down, power up], which restores the functionality of the base station. Recall start date: 2021-10-25 Published 2021-11-25.
What to do now
Contact the manufacturer if you require additional information
Recall number
63647
Official notice
2021-11-25
The hazard
The hazard
A problem has been identified in the Philips Allura Xper and Azurion systems that could pose a risk for patients. Philips has discovered that the wireless foot switch can suddenly stop responding due to a firmware bug when a number of ambient conditions coexist, such as EMC disturbance and the presence of other wireless devices in the room. The wireless footswitch is an option to Philips Allura Xper and Azurion systems to release live Fluoroscopy and exposure. Recovery of this error can be done by means of a cold restart of the system [power down, power up], which restores the functionality of the base station. Recall start date: 2021-10-25
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Company & contacts
Company & contacts
Brand: Philips, Allura Xper Fd10 And Fd20 10.
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Source & status
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Recall details
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Documents, notices & source
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