No image published for this recall

No image published for this recall

All removable foam facial interfaces for the Oculus Quest 2 Virtual Reality headset.

Official notice

27 Jul 2021

Last checked

27 Jul 2021

Low riskHealth Canada

An official Health Canada notice concerns All removable foam facial interfaces for the Oculus Quest 2 Virtual Reality headset.. Removable Foam Facial Interfaces for the Oculus Quest 2 Virtual Reality headset recalled due to Skin Irritation Hazard Published 2021-07-27.

What to do now

Consumers who experience a skin irritation or reaction should immediately stop using the affected product, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly as well. For more information, consumers can contact Facebook Technologies online at https://www. Oculus. Com/quest-2/removable-facial-interface-alert or by telephone toll-free at 1-877-960-0889 24 hours per day, seven days per week. Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link). Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Recall number

62625

Official notice

2021-07-27

The hazard

Removable Foam Facial Interfaces for the Oculus Quest 2 Virtual Reality headset recalled due to Skin Irritation Hazard

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

62625

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Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand: All Removable Foam Facial Interfaces For The Oculus Quest 2 Virtual Reality Headset.

Source & status

Source

Health Canada

Tier

official

Category

ELECTRONICS

App estimate

low

Recall details

Recall number

62625

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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