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Accu-chek guide

Official notice

26 Sept 2024

Last checked

26 Sept 2024

Medium riskHealth Canada

An official Health Canada notice concerns Accu-chek guide. The issue arises when a blood glucose measurement is taken and the result is displayed in the wrong measuring unit (i.e., mg/dl instead of mmol/l). If it goes unnoticed, the incorrectly displayed blood glucose value may result in inappropriate therapy decisions, including the administration of insulin, and could potentially result in severe consequences. Such possible consequences range from no clinical impact to adverse health events such as hypoglycemia. Recall start date: May 14, 2024 Published 2024-09-26.

What to do now

Contact the manufacturer if you require additional information.

Recall number

75885

Official notice

2024-09-26

The hazard

The issue arises when a blood glucose measurement is taken and the result is displayed in the wrong measuring unit (i.e., mg/dl instead of mmol/l). If it goes unnoticed, the incorrectly displayed blood glucose value may result in inappropriate therapy decisions, including the administration of insulin, and could potentially result in severe consequences. Such possible consequences range from no clinical impact to adverse health events such as hypoglycemia. Recall start date: May 14, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

75885

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Affected products

Product 1

Affected products - Accu-Chek Guide, Lot or serial number - Lot 406670 Lot 406711 SN 93040301566 SN 93040300107 SN 93040304746 SN 93040305146, Model or catalogue number - 07398832004

Risk / hazard

The issue arises when a blood glucose measurement is taken and the result is displayed in the wrong measuring unit (i.e., mg/dl instead of mmol/l). If it goes unnoticed, the incorrectly displayed blood glucose value may result in inappropriate therapy decisions, including the administration of insulin, and could potentially result in severe consequences. Such possible consequences range from no clinical impact to adverse health events such as hypoglycemia. Recall start date: May 14, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Roche Diabetes Care, Accu-chek Guide.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

75885

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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