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A.t.s.® 5000ts (tourniquet system) with hoses and lop sensor (personalized pressure)

Official notice

14 Jan 2026

MediumHealth Canada

An official Health Canada notice concerns A.t.s.® 5000ts (tourniquet system) with hoses and lop sensor (personalized pressure). Zimmer Biomet is conducting a phased serial specific medical device recall for A.T.S. 5000TS Tourniquet System. Multiple complaints have been received related to the devices in scope indicating that when the device is used in certain international languages (including French), the user interface can become corrupted due to insufficient ram when loading a third font set. This may cause the screen to freeze or stop responding to touch, requiring the device to be restarted. The affected devices can continue to be used in English language mode which is unaffected. The defectiveness was discovered on October 28, 2025. Issue was identified through the complaints handling process. There have been 3 reported complaints in Canada regarding this issue. Published 2026-01-14.

What to do now

Contact the manufacturer if you require additional information.

Recall number

81483

Official notice

2026-01-14

The hazard

Zimmer Biomet is conducting a phased serial specific medical device recall for A.T.S. 5000TS Tourniquet System. Multiple complaints have been received related to the devices in scope indicating that when the device is used in certain international languages (including French), the user interface can become corrupted due to insufficient ram when loading a third font set. This may cause the screen to freeze or stop responding to touch, requiring the device to be restarted. The affected devices can continue to be used in English language mode which is unaffected. The defectiveness was discovered on October 28, 2025. Issue was identified through the complaints handling process. There have been 3 reported complaints in Canada regarding this issue.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Skus

60500010100

Other

RA RA-81483

Model Numbers

60500010100

Recall Numbers

81483

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Affected products

Product 1

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 60500010100

Risk / hazard

Zimmer Biomet is conducting a phased serial specific medical device recall for A.T.S. 5000TS Tourniquet System. Multiple complaints have been received related to the devices in scope indicating that when the device is used in certain international languages (including French), the user interface can become corrupted due to insufficient ram when loading a third font set. This may cause the screen to freeze or stop responding to touch, requiring the device to be restarted. The affected devices can continue to be used in English language mode which is unaffected. The defectiveness was discovered on October 28, 2025. Issue was identified through the complaints handling process. There have been 3 reported complaints in Canada regarding this issue.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Zimmer Surgical Also Trading Relign.

Source & status

Source

Health Canada

Tier

beta

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

81483

Classification

Type II

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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