An official ACCC notice concerns VTech Baby Pack & Go Travel Mobile. If the clamp fails the mobile could fall into the cot. This may pose an injury risk to the cot occupant. Published 2017-12-06.
What to do now
Consumers should go to https://support.vtech.com.au/ and raise a ticket on the support portal. Consumers will be given instructions as to how to return the product. Consumers will be offered a full refund (including postage).
Recall number
a201e337-619f-4502-a192-315c21d22479
Official notice
2017-12-06
The hazard
The hazard
If the clamp fails the mobile could fall into the cot. This may pose an injury risk to the cot occupant.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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