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Volkswagen Eos MY2010-2014 and Crafter MY2006-2016
Official notice
25 Sept 2019
Last checked
25 Sept 2019
An official ACCC notice concerns Volkswagen Eos MY2010-2014 and Crafter MY2006-2016. In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality. Published 2019-09-25.
What to do now
Volkswagen will be contacting affected consumers. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer to arrange for a replacement airbag inflator free of charge. Consumers who are unsure whether they are affected can also use the Volkswagen VIN look-up/FAQ tool at https://www.volkswagen.com.au/app/locals/owners-service/airbag-safety-recall/ Alternatively, consumers can use their registration plate number to check if their vehicle is affected by visiting: http://www.ismyairbagsafe.com.au We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published. Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Recall number
20730fe6-9737-4539-9c49-f463da61e69c
Official notice
2019-09-25
The hazard
The hazard
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
How to check if you're affected
How to check if you're affected
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Where it was sold
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Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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