VidaXL Swimming Pool with Steel Frame

Official notice

14 Feb 2022

Last checked

14 Feb 2022

Medium riskACCC

An official ACCC notice concerns VidaXL Swimming Pool with Steel Frame. If the pool drains, this can increase the risk of a fall injury and cause damage to property. Published 2022-02-14.

What to do now

Consumer should immediately stop using the swimming pool and contact HB Commerce Pty Ltd, for instructions on how to return the product and receive a refund. For more information, consumers can email customer service at recall@vidaxl.com.au, call toll free at 02 7908 3317, or visit https://www.vidaxl.com.au/product-recalls.html for instructions on how to return the product and receive a refund.

Recall number

e35f3c28-f18c-49cb-942b-a9b00fc09068

Official notice

2022-02-14

The hazard

If the pool drains, this can increase the risk of a fall injury and cause damage to property.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

AND PHOTOGRAPHS REASON THE PRODUCT IS

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Affected products

Product 1

vidaXL Swimming Pool with Steel Frame Available in Blue and Anthracite colour and in various sizes See attached product list for identifying numbers and photographs

Risk / hazard

If the pool drains, this can increase the risk of a fall injury and cause damage to property.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Swimming pools and spas (portable or inflatable)

App estimate

medium

Recall details

Recall number

e35f3c28-f18c-49cb-942b-a9b00fc09068

Classification

Swimming pools and spas (portable or inflatable)

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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