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Various Convex Two-Piece Skin Barriers
Official notice
16 Sept 2019
Last checked
16 Sept 2019
An official ACCC notice concerns Various Convex Two-Piece Skin Barriers. If the starter hole (stoma hole) is off-centre it can cause cuts to the skin, resulting in injury to the user. Published 2019-09-16.
What to do now
Consumers should inspect stock and verify whether units have an off centre starter hole (stoma hole). If you have any product you have identified as off-centre in your possession, please contact the ConvaTec Help Desk. ConvaTec will accept product returns and replace affected product free of charge. For further information, contact the ConvaTec Help Desk on 1800 339 412.
Recall number
cf9eacae-e63d-4c04-a7dc-ad9d284dede9
Official notice
2019-09-16
The hazard
The hazard
If the starter hole (stoma hole) is off-centre it can cause cuts to the skin, resulting in injury to the user.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
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Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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