An official ACCC notice concerns Two-Tone Demm Mug. There is a significant risk of cuts and burns by scalding if the mug breaks during use. Published 2024-06-05.
What to do now
Consumers should stop using the product immediately. Consumers should return the product to any Country Road store to receive a full refund or replacement mug of a different design. Consumers can contact Country Road by email at customerservice@countryroad.com.au
Recall number
2d883657-6689-46f1-bd96-712e41bdcc66
Official notice
2024-06-05
The hazard
The hazard
There is a significant risk of cuts and burns by scalding if the mug breaks during use.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Models
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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