Trustcare Outdoor Rollators - Trustcare Lets Go Out

Official notice

25 Mar 2022

Last checked

25 Mar 2022

Medium riskACCC

An official ACCC notice concerns Trustcare Outdoor Rollators - Trustcare Lets Go Out. If the backrest breaks, the user may fall, increasing the risk of injury. Published 2022-03-25.

What to do now

Consumers will be contacted by their place of purchase and provided with an updated Instructions For Use, which includes additional wording on proper inspection and maintenance. For more information, contact HMR Healthcare on 07 5477 0777 or visit the TGA website at https://apps.TGA.gov.au/Prod/sara/arn-detail.aspx k=RC-2022-RN-00041-1

Recall number

002fec6c-582c-40e5-bec9-7157c6daf3e8

Official notice

2022-03-25

The hazard

If the backrest breaks, the user may fall, increasing the risk of injury.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Artg Numbers

163591

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Affected products

Product 1

Trustcare Outdoor Rollators A disability walker rollator device with two handles, seat and 4 wheels; to assist with walking Manufacturing dates 2016-2021 ARTG 163591 (HMR Healthcare Pty Ltd - Walking aid, two arms, frame, wheeled)

Risk / hazard

If the backrest breaks, the user may fall, increasing the risk of injury.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Pharmacy and medical products

App estimate

medium

Recall details

Recall number

002fec6c-582c-40e5-bec9-7157c6daf3e8

Classification

Pharmacy and medical products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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