TRUBLUE iQ & IQ+ (updated)

Official notice

8 Aug 2024

Last checked

8 Aug 2024

High riskACCC

An official ACCC notice concerns TRUBLUE iQ & IQ+ (updated). There is a risk of death or serious injury from a fall if the device fails to retract. An incident has occurred. Published 2024-08-08.

What to do now

Consumers should stop using the devices immediately. Consumers should check their device serial number and if it falls in the affected range contact Head Rush Technologies for a replacement. For more information, consumers should contact Head Rush Technologies via email at info@headrushtech.com

Recall number

b5da45cf-4a68-4f9d-a163-87d500b85e82

Official notice

2024-08-08

Watch this recall in the app Open source hub ↗

The hazard

There is a risk of death or serious injury from a fall if the device fails to retract. An incident has occurred.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

within, ranges, added, sale, can

Models

DESCRIPTION THE RECALLED AUTO BELAY DEVICES

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Affected products

Product 1

Updated on 14 February 2025: more serial numbers added and sale dates extended. Information added that an incident has occurred. Auto belay climbing devices Affected models: iQ LT iQ XL iQ+ LT iQ+ XL iQ devices are grey with blue handles and a grey sash on the front cover. iQ+ devices are grey with blue handles and have an added catch and hold brake on the front. LT (12.5 m) versions are identified by a blue tag above the hand grip. XL (20 m) versions are identified by a purple tag above the hand grip. Product serial numbers can be found printed on the device’s handle as well on the bottom of the device.

Risk / hazard

There is a risk of death or serious injury from a fall if the device fails to retract. An incident has occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Head Rush

Manufacturer

Head Rush Technologies

Phone

Not provided

Brand: Head Rush. Contact: Head Rush Technologies.

Source & status

Source

ACCC

Tier

beta

Recall details

Recall number

b5da45cf-4a68-4f9d-a163-87d500b85e82

Classification

Climbing and abseiling

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice

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