Thermann X Split Heat Pump Water Heater Outdoor Unit (updated)
Official notice
17 Oct 2024
Last checked
17 Oct 2024
An official ACCC notice concerns Thermann X Split Heat Pump Water Heater Outdoor Unit (updated). There is a risk of serious injury or death from an electric shock if you remove the plastic cover and come into contact with live electrical components. Published 2024-10-17.
What to do now
Do not remove the plastic cover or attempt to access the controller board on the heat pump unit. Contact Reece to arrange for an authorised service agent technician to repair the unit. Include an email and phone number for Reece to contact you. Contact Reece Customer Care customer.care@reece.com.au 1800 808 055 8 am to 5 pm, Monday to Friday Visit the Reece Australia recalls webpage
Recall number
6b903553-6876-4def-8e7f-5c51e03a561f
Official notice
2024-10-17
The hazard
The hazard
There is a risk of serious injury or death from an electric shock if you remove the plastic cover and come into contact with live electrical components.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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