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The Neuro Zti EVO and CLA Cochlear Implants
Official notice
18 Nov 2021
Last checked
18 Nov 2021
An official ACCC notice concerns The Neuro Zti EVO and CLA Cochlear Implants. If the implant stops working and shuts down and there is a loss of communication between the implant and the sound processor, users will not be able to hear sounds or instructions and this may lead to harm. Published 2021-11-18.
What to do now
Oticon Medical will write to affected consumers to advise them of the issue and provide instructions. Consumers should be aware of this issue and if they experience a sudden loss of communication, and the problem cannot be isolated to the external components, they should contact their audiologist to make an appointment to have the device checked and repaired.
Recall number
32ef6c2f-389d-4a00-b05e-db176de898f4
Official notice
2021-11-18
The hazard
The hazard
If the implant stops working and shuts down and there is a loss of communication between the implant and the sound processor, users will not be able to hear sounds or instructions and this may lead to harm.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
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Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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